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PRIVACY POLICY




We respect the privacy rights of our online visitors/customers and recognise the importance of protecting the information collected about them. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).


Collected Information


We collect information from you when you order from us and when you add things to your shopping basket for purchase. The purpose of the information we collect is to gather details so we can provide you with products and services from our website.

We operate an opt-in policy in terms of communicating via email, post, and telephone. By purchasing from us you are opting to receive communications by email or telephone in regards to your ordered items.

We may also use your email address in future email communications from us for marketing purposes. Each of these email communications will have the option to unsubscribe after which we will no longer send you marketing information. These emails will be infrequent and only about us and our products.

We will not pass details on to any third parties, and your personal details will not be sold to any database companies.


Card Payment


We do not hold on our website or in our offices a copy of any credit or debit card payment information. To pay by debit or credit card we pass you to our secure payment processing partner who encrypts your payment process and holds your card details for purposes of completing the transasction.


Cookies


A cookie is a piece of information that is stored by your computer's hard drive by your web browser which tracks your movements within websites. Most browsers are automatically set to accept cookies but you are able to alter the settings of your browser to prevent automatic acceptance, should you wish. Our site uses cookies to keep track of how often you visit our site and the contents of your shopping cart. If you choose not to receive cookies, you may not be able to complete an order on our website, in which instance we are happy to accept orders via a telephone call.

We use Google Analytics which is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics users can view a variety of reports about how visitors interact with their website so that they can improve it. Google Analytics uses cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.


Complaints


Please either call us or send us an email via the contact us sections of this website..


Acceptance


By visiting this website, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions