Delivery Pricing - Most UK Mainland
With the exception of banqueting chairs, we deliver all orders over £300 for FREE within mainland UK. For orders less than this value, a carriage charge is applied to cover the cost of delivery. Carriage charges are detailed in the table below and will be automatically calculated when you place items in your basket.
|Order Value (inc)||Carriage Charge (inc)|
|Up to £100||£15|
|Between £100 and £300||£30|
Banqueting chairs carry a varying charge based on quantity and weight - please call for details.
Church supplies such as hosts and candles are charged at a flat rate of £2.50 for 2nd class Royal Mail delivery which normally takes 3-5 working days.
Delivery Pricing - Northern Ireland, Off-shore Islands & Highlands
For deliveries to Northern Ireland, Isle of Wight, Channel Islands, other offshore islands, the Highlands and some remote parts of Scotland, delivery will be quoted separately (please contact us for pricing).
Standard delivery times (usually around 7 to 10 days) are detailed on each product page, although very often we’ll deliver your order within a few days. If you’ve left things to the last minute and have an urgent requirement, we’ll do our very best to help, so please do enquire.
If an item is out of stock, we’ll contact you to advise the lead time and/or to suggest a stock alternative.
We are currently unable to offer order tracking but it is something we are looking into.
Signing For Deliveries
For deliveries by our parcel carrier, currently City Link, the driver will ask you to sign for your delivery. Alternatively, please advise of any specific delivery instructions prior to despatch of your order (eg. leave in porch, garage, back of house, with a neighbour if out).
For larger palletised deliveries, we require someone to be available at the delivery address to sign for your delivery.
If you are out and miss the delivery, if you have provided delivery instructions in advance, our couriers will leave your parcel where you have indicated. If not, the driver will leave a card indicating the time of attempted delivery. You will need to contact the carrier directly by phoning the number on the card to re-arrange delivery.
We currently do not sell our products outside of the UK.
Parcelised Deliveries: these are made between the hours of 8am and 6pm to ground floor entrance only. We’re unable to offer a pre-call or a call-on-arrival service but, at your request, the goods can be left somewhere safe, eg. with a neighbour, in garage/porch (please provide instructions in the notes sections when checking out). Otherwise someone is required to be present at the delivery address to sign for receipt of delivery.
Palletised Deliveries: larger orders will be kerb-side, palletised deliveries between the hours of 8am and 6pm on an agreed day. If required, we can offer a one hour pre-call. In the event of no one being available to accept delivery on the agreed delivery date, a re-delivery charge will be applied.
IMPORTANT: Orders must be checked immediately upon delivery and any shortages or discrepancies must be notified in writing within 24 hours.